Help & Support

Need help with MindGlitches, managing your subscription, or restoring a purchase? We're here to help.

Frequently Asked Questions

How do I restore my purchase on a new device?

If you reinstalled the app or switched to a new iPhone, open MindGlitches, navigate to the You tab, and tap "Restore purchases". You can also tap the "Restore" link in the top-right corner of the Pro paywall screen. As long as you are signed into the same Apple ID used to subscribe, your Pro status will unlock immediately without any additional charges.

How do I cancel or manage my subscription?

Subscriptions are managed directly through Apple. To cancel or switch your billing period:

1. Open the Settings app on your iPhone.
2. Tap your Name / Apple ID banner at the top.
3. Tap Subscriptions.
4. Select MindGlitches and choose Cancel Subscription or change plans.

Cancellations take effect at the end of your current billing period.

How do I erase my data?

Open MindGlitches, tap the You tab, scroll down to the bottom, and select "Erase everything on this phone". Confirm the action to instantly delete all local experiment entries, thought logs, and settings.

Does MindGlitches provide medical advice or therapy?

No. MindGlitches is an educational tool designed to illustrate behavioral economics and cognitive psychology principles. It does not provide medical advice, diagnosis, or clinical therapy. If you are experiencing a mental health crisis, please dial or text 988 (in the United States and Canada) or contact your local emergency response service.